Shipping Delay Notice
Dear jinraiko Customer,
Due to the surge in orders during Black Friday and Cyber Monday, our warehouse and courier partners are currently experiencing high processing volumes. As a result, some orders may encounter delays in pickup and delivery.
Please rest assured that we are:
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Working overtime in our warehouse to accelerate order dispatch;
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Increasing packing capacity and shipment batches;
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Closely coordinating with major carriers to ensure your package is delivered as quickly as possible.
If your tracking information updates slowly or shows delayed pickup, we kindly ask for your patience. Should you have any urgent questions or require assistance, please feel free to contact our customer support team — we’re here to help.
Thank you for your understanding and for supporting jinraiko during this peak season. We hope you enjoy your shopping experience!
jinraiko Customer Support
November 19